Recording of the Everything Marketplaces Group Chat #200 (9/30) with Vishal Kapoor, who's the VP of Product Management at Shipt. Shipt is enabling personalized shopping & delivery from retailers nationwide. Prior to Shipt Vishal was also a product lead at Lyft, where he was working on marketplace pricing & intelligence.
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0:05 Intro
‍1:04 Vishal's background
‍4:01 Key learnings from Lyft
‍6:26 An overview of Shipt as a three-sided marketplace
‍11:41 Marketplace matching at Lyft & Shipt
‍14:56 How AI is impacting matching
‍20:01 How Shipt is leveraging AI
‍26:08 Tips for marketplaces
‍28:58 Group Q&A on testing marketplace pricing
‍32:09 Group Q&A on mistakes marketplaces make with pricing
‍34:52 Group Q&A on tips for launching a three-sided marketplace
‍38:58 Group Q&A on hiring Product Managers
‍41:56 Group Q&A on launching new features & balancing product roadmaps
‍45:16 Group Q&A on positioning in competitive markets
‍50:02 Group Q&A on the competitive nature of marketplaces

Vishal on LinkedIn: https://www.linkedin.com/in/vee
Shipt: https://www.shipt.com
Mike (Yoroomie) on Twitter/X: https://www.x.com/yoroomie
Mike (Yoroomie) on LinkedIn: https://www.linkedin.com/in/yoroomie
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You can also find this group chat in audio format as an episode on our Everything Marketplaces podcast on Apple Podcasts and Spotify. You can also connect with marketplace founders & leaders from our group chats in the Everything Marketplaces community.