Learnings From Scaling Reibus As A B2B Marketplace With John Armstrong | EM Group Chat #204

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John Armstrong

Recording of the Everything Marketplaces Group Chat #204 (1/13) with John Armstrong. John was previously the Founder & CEO of Reibus, which scaled to become one of the largest B2B marketplaces for industrial metals. Reibus raised over $100M+ in capital from top investors like Battery Ventures, Bowery Capital, and SoftBank while John was the CEO.

0:05
Intro
1:05 John's background
2:24 How John started Reibus
4:41 Taking the managed marketplace approach
6:10 How Reibus prevented disintermediation
7:30 How Reibus launched a logistics business
11:35 External risks for Reibus that impacted the business
12:24 Growth & expansion for Reibus
13:47 What was key for Reibus breaking through
15:44 John's key learnings from Reibus
18:40 How B2B marketplaces like Reibus can leverage AI
22:05 Tips for B2B marketplace founders
24:17 Group Q&A on curation & quality for supply at Reibus
26:48 Group Q&A on customer adoption
31:49 Group Q&A on pricing learnings from Reibus
33:42 Group Q&A on negotiation flows
35:56 Group Q&A on offering customer financing
37:48 Group Q&A on payments for B2B marketplaces
41:00 Group Q&A on B2B marketplace opportunities
43:03 Parting marketplace advice

John on LinkedIn: https://www.linkedin.com/in/john-b-armstrong
Mike (Yoroomie) on Twitter/X: https://www.x.com/yoroomie
Mike (Yoroomie) on LinkedIn: https://www.linkedin.com/in/yoroomie

You can also find this group chat in audio format as an episode on our Everything Marketplaces podcast on Apple Podcasts and Spotify. You can also connect with marketplace founders & leaders from our group chats in the Everything Marketplaces community.