Scaling Thumbtack Into A $3B+ Home Services Marketplace With Marco Zappacosta | EM Group Chat #158

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Marco Zappacosta

Recording of the Everything Marketplaces Group Chat #158 (4/30) with Marco Zappacosta, who's the Co-founder & CEO of Thumbtack. Thumbtack is an early marketplace that's scaled to now being the largest marketplace for home services. Thumbtack has 300,000+ service professionals on their platform, over 80 million projects have been completed on it, and they’ve raised over $500 million from top investors like Sequoia.
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0:06 Intro
‍1:04 Marco's background
‍1:50 The founding story & first steps for starting Thumbtack
‍5:33 How Thumbtack took the strategy of going broad across categories & markets
‍8:40 How Thumbtack has evolved
‍17:43 Pivotal points in growth for Thumbtack
‍20:15 Fundraising tips for early stage marketplace founders
‍21:58 Group Q&A on tips for team building & hiring
‍25:09 Group Q&A on the next era for Thumbtack
‍29:37 Group Q&A on Thumbtack's big relaunch
‍32:50 Group Q&A on preventing marketplace disintermediation
‍34:58 Group Q&A on the impact AI will have on local service marketplaces
‍37:28 Group Q&A on the competitive nature of marketplaces & defensibility
‍40:08 Marco sharing parting marketplace advice
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Marco on Twitter: https://www.twitter.com/mlz
Thumbtack: https://www.thumbtack.com
Mike (Yoroomie) on Twitter: https://www.twitter.com/yoroomie
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You can also find this group chat in audio format as an episode on our new Everything Marketplaces podcast on Apple Podcasts and Spotify. You can also connect with marketplace founders & leaders from our group chats in the Everything Marketplaces community.