Recording of the Everything Marketplaces Group Chat #177 (12/10) with Ramesh Johari, who’s a Professor at Stanford University. Ramesh has also advised marketplaces like Airbnb, Uber, and Upwork. Ramesh is a leading mind when it comes to marketplaces, specifically with data science methods & practices.

0:06 Intro
‍1:09 Ramesh's background
‍1:57 What led Ramesh to marketplaces
‍4:44 Defining Data Science & why it's important for marketplaces
‍8:30 The role data plays when starting a marketplace
‍12:44 Challenges that come with marketplaces at scale
‍17:22 Operating metrics for marketplaces
‍20:55 Common mistakes marketplaces make with experimentation
‍26:13 How AI is impacting marketplaces
‍31:22 Opportunities for marketplaces
‍34:18 Group Q&A on marketplace reputation with ratings & review systems
‍40:58 Group Q&A on tools to use for getting started with experimentation
‍46:17 Group Q&A on marketplace experimentation & two-sided randomization testing
‍51:08 Group Q&A on considerations when transitioning to a scaled marketplace
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Ramesh on Twitter/X: https://www.x.com/rameshjohari
Ramesh on LinkedIn: https://www.linkedin.com/in/rameshjohari
Mike (Yoroomie) on Twitter/X: https://www.x.com/yoroomie
Mike (Yoroomie) on LinkedIn: https://www.linkedin.com/in/yoroomie⁠⁠
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You can also find this group chat in audio format as an episode on our Everything Marketplaces podcast on Apple Podcasts and Spotify. You can also connect with marketplace founders & leaders from our group chats in the Everything Marketplaces community.