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Measuring Happy GMV, and why I’m over Net Promoter Score
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Sarah Tavel
Related Resources
When is a Marketplace No Longer a Marketplace?
When is a Marketplace No Longer a Marketplace?
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Marketplace Supply Strategy: Comprehensive, Exclusive, or Curated
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The Hierarchy of Marketplaces - Introduction and Level 1
The Hierarchy of Marketplaces - Introduction and Level 1
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