EM Group Chat #129: Deep Dive Into AI & How It Applies To Marketplaces With Aniket Deosthali

Group Chats
Aniket Deosthali

Recording of the Everything Marketplaces Group Chat #129 (4/4) with Aniket Deosthali. Aniket is a leading mind when it comes to AI for both commerce & marketplaces and was previously the Head of Product (Conversational Commerce) at Walmart, where he led the development of their AI-powered shopping assistant. Aniket has some incredible AI experience with commerce & marketplaces at scale, in addition to also working with & advising earlier stage startups.

0:06 Intro
1:40 Aniket's background
3:13 Leading Walmart's AI-powered shopping assistant
5:11 Marketplace considerations at Walmart when developing their AI-powered shopping assistant
6:31 How SKU count impacts the Walmart user shopping experience & AI feedback loop
9:54 An overview & deep dive into AI
11:53 How AI can be leveraged by marketplaces
14:12 How marketplace suppliers & supply can leverage AI more specifically
16:13 The specific stages where marketplace can start to leverage AI
18:05 The types of marketplaces that are in the best position to leverage AI
20:49 Examples of marketplaces that are leveraging AI
22:38 Common misconception when it comes to AI & how marketplaces can leverage them
24:50 Group Q&A on the portability of data in the future with AI & LLM's
27:44 Group Q&A on using the first versions of ChatGPT & potential limitations when building new marketplace user experiences
31:12 Group Q&A on how marketplaces might move to solving more of the entire job of the customer by leveraging AI
34:00 The best ways for marketplace founders to learn more about & explore AI

Aniket on LinkedIn: https://www.linkedin.com/in/adeosthali
Aniket's recent post on AI products referenced: https://www.reforge.com/blog/ai-products-arms-race

Connect with Aniket in the Everything Marketplaces community.